These terms and conditions regulate the agreement between 'you', the customer and Snugglechums Ltd. We reserve the right to change these terms and conditions at any time, without prior notice. Use of any part of the web site shall be deemed as acceptance of these terms and conditions.

Your statutory rights are not affected by these terms and conditions.

Our Guarantee
If for any reason you are not entirely satisfied with your purchase, return it to us with any seals or shrink-wrap intact in it's original packaging within 30 days of the date you received the item for a full refund.

Content
We reserve the right to change or remove all or part of the web site at any time without prior notice, and without liability to you or any third party. Furthermore, we reserve the right to withdraw any items from the web site and/or to remove or edit any items content without liability to you or any third party.

All items included on this web site are subject to availability.

We have made every effort to ensure this web site is virus free, however we accept no liability to you or any third party for loss or damage to computer equipment as a result of using this web site.

Accuracy
We have taken every care to ensure that the information displayed on this web site is accurate. We accept no liability for any errors in the presentation of items in this web site or available documentation. Should we discover or be notified of inaccurracies, we will endevour to correct the errors as quickly as possible.

Security
We employ the industry-standard Secure Sockets Layer (SSL) technology for every order placed online and when accessing any personal information or order history. When ordering via credit card, once payment has been processed we only record the last four digits with your order for your reference.

Payment
Orders will only be despatched after authorisation of a credit card or cheques have been cleared.

Refunds
Return of unwanted goods
We are sure that all are goods will meet your expectations, however if you are dissatisfied for any reason with a purchase then return it to us within 30 days for a full refund. When returning an item please ensure you include all original packaging, parts and instructions. Return postage costs are the responsibility of the customer.

Return of faulty goods
If you receive damaged or faulty goods you must inform us within 48 hours of receiving the item, then simply return the goods to us and we will either dispatch a replacement or refund you in full.

Please see the Returning items page for address and contact details.

06.07.2004