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Return of unwanted goods
We are sure that all are goods will meet your expectations, however if you are dissatisfied for any reason with a purchase then return it to us within 30 days for a full refund. When returning an item please ensure you include all original packaging, parts and instructions. Return postage costs are the responsibility of the customer.

Return of faulty goods
If you receive damaged or faulty goods you must inform us within 48 hours of receiving the item, then simply return the goods to us and we will either despatch a replacement or refund you in full.

30 Day Money Back Guarantee
If for any reason you are not entirely satisfied with your purchase, return it to us with any seals or shrink-wrap intact in it's original packaging within 30 days of the date you received the item for a full refund.

In either case you must inform us that the item is being returned. You can do this easily by using our Contact page.

Please return your items to the address below:
 
Snugglechums Ltd (Returns)
PO Box 439
Dorking
Surrey
RH5 5WX